Claimants can also view the newly updated PUA Claimant Guide for information on the weekly filing process and access other resources. The adjudication line phone number is provided to individuals who received additional notices and updates through their EmployNV client portal mailbox instructing them to call.
Gig workers and people who are self-employed having been waiting months for assistance from the unemployment center. And the Department of Employment, Training, and Rehabilitation said that the call center received nearly 140,000 PUA claims and adjudication calls and continues to experience high call volume. DETR is currently working on training call center staff to adjudicate PUA claims, Mendez said.
Any person who may have UI eligibility must file for traditional UI benefits before filing for PUA, according to the unemployment office. The agency says this functionality will be available beginning June 1. This is a developing story. We know there have been challenges reaching a live agent or frustrations when agents didn't have all of the answers. The notice says that the Adjudication Center will not be available for phone calls until June 1. Check back for updates. We remain steadfast in our commitment to improving the system and the overall experience of claimants. "This new system was launched in a short period of time, while DETR staff was already paying out a significant increase in the number of traditional UI claims. Nevada unemployment office offers Pandemic Unemployment Assistance filing system. If you have difficulties logging in, we encourage you to use the "Forgot Username/Password" functions. Money for gig workers and those who are self-employed is being provided by the CARES Act because they are normally ineligible for unemployment system. Nevada Department of Employment Training and Rehabilitation. LAS VEGAS (KTNV) — The Pandemic Unemployment Assistance program's Adjudication Center is currently unable to accept phone calls, according to a notice on their website. "The PUA Adjudication Center will not be active or available to take telephone calls until 6/1/2020," a notice on employnv.gov states. Claimants will have a dedicated call center for all PUA related questions with a new phone number: 1-800-603-9681. Copyright 2020 Scripps Media, Inc. All rights reserved. Claimants requiring adjudication of issues are notified to contact the PUA Adjudication center for assistance in the order by which they filed their claim. “The message on our webpage is specific to the PUA adjudication center, not the PUA call center. We are currently working on training call center staff to adjudicate PUA claims, this functionality will be available beginning on June 1, 2020.”. To file for a PUA claim, you must have exhausted any other types of UI, including Pandemic Emergency Unemployment Compensation (PEUC) and State Extended Benefits (SEB). Notes: Nevada’s projected PUA start date is mid-May, according to a state government website. "The PUA Adjudication Center will not be active or available to take telephone calls until 6/1/2020," a notice on employnv.gov states. On the PUA adjudication line’s first day of operation, the PUA call center received nearly 140,000 PUA claims and adjudication calls. Callers with questions about filling for PUA should continue to contact the call center. A red banner stripped across the top of the PUA website announces: “The PUA Weekly Claims …
The Nevada Department of Training, Employment and Rehabilitation, which oversees the PUA program, said the message is specific to the adjudication center, not the PUA call center.
At the end of the day, our goal is to help as many Nevadans as possible obtain the assistance they are eligible for," Korbulic said. LAS VEGAS (KLAS) — Long-awaited unemployment assistance for gig workers and self-employed Nevadans is on its way, however, claims currently in the ajudication process may face further delays as the Pandemic Unemployment Assistance (PUA) Ajudication center will not be taking calls until June, 1. RELATED STORY: PUA Facebook page creator speaks out about Nevada's unemployment issues.