“We are trying to work aggressively through that backlog.”. But the agency delayed, worrying it would be inappropriate to do that when the risk of fraud was so high. The review, ordered by Gov.

However, the strike team found that those with experience processing claims were being distracted by other duties, including training new hires, so it recommended that those experts be reassigned to focus on eliminating the backlog of pending claims. The result was about 600,000 callers each month “waiting on hold for hours without a statistically significant chance of being served,” according to a review of the Employment Development Department that found widespread problems that greatly hindered its ability to deal with record jobless claims. California’s antiquated unemployment benefits system requires a complete overhaul to overcome significant problems that have delayed getting money to many left jobless during the COVID-19 pandemic, a strike team appointed by Gov.

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FILE - In this March 26, 2020 file photo a man takes a photo of a sign advising that the Employment Development Department is closed due to coronavirus concerns, in San Francisco. The question is why. Those documents can be uploaded online but are later manually processed in the system by EDD workers. Under the current system, if the EDD cannot verify a person’s identity when the first claim is filed, the agency mails a notice giving the applicant 10 days to submit two forms of identification, including a copy of a driver’s license or passport. Newsom on Monday said the reset won’t cause a delay for people applying for benefits for the first time. Miguel Santana is new leader of Weingart Foundation. Postal: Blue Sky Publications (Pty) Ltd T/A TheSouthAfrican, PO Box 44354, Claremont, 7735, South Africa, United Kingdom– Blue Sky Publications Ltd – Company Registration Number: 04683692. The 109-page report lists more than 100 recommendations, including one the state says is already in the works: the creation of a streamlined identity verification process that is expected to be ready by Oct. 5 and would enable 90% of applications to be approved online in as little as a few weeks. Contrary to what one might expect in the face of such a large decline in employment, unemployment declined substantially as well – decreasing by 2.8 million to 4.3 million compared to quarter 1 of 2020 and resulting in a decrease of 5.0 million (down by 21.4%) in the number of people in the labour force. About the Report. The report was requested by Newsom in July after months of complaints from unemployed Californians frustrated with the state agency for failing to process claims, leaving them without the benefits needed to pay their bills. Sweden has escaped a second coronavirus wave so far.